What time is check-in and check-out?

You can check in after 14:00. You must check out before 12:00.

Do you offer a late check-out service?

Yes, we offer late check-out on request and subject to availability at an additional cost.

Does my booking have free cancellation?

The cancellation conditions depend on the rate you booked. We have flexible rates with free cancellation up to a specific time before you are due to arrive. We recommend consulting the specific booking conditions or contact us directly.

What do I need to check in?

You’ll need a valid ID or passport and the bank card you used to make the booking or the card you will use to guarantee your stay.

Can I store my luggage if I arrive before check-in time or leave after check-out?

Of course. We have a free luggage storage service so that you can enjoy Seville at your own pace right up to the very last minute.

Where exactly is the hotel located?

We’re located in the Plaza Del Duque de la Victoria, in the heart of Seville. An exceptional location a stone’s throw away from the Cathedral, the Giralda and the Santa Cruz Neighbourhood.

Does the hotel have parking? How much does it cost?

Yes, we have free parking for our guests. Please contact us for to enquire about our rates.

How can I get reach the hotel from Seville Airport (SVQ)?

You can take a taxi (set fare approximately €25-€30) or the special airport bus (Line EA) which stops at the Plaza de Armas bus station, a stone’s throw from the hotel. The bus journey takes 35-40 minutes.

And from the Santa Justa train station?

The quickest way is by taxi (10-15 minutes). You can also take public transport. The city bus line 32 will drop you off just a minute’s walk from the hotel.

Is the hotel in an area within easy walking distance of the main tourist spots?

Absolutely. Our location is one of our strengths. The Cathedral and the Giralda are only 5-10 minutes away, while the Real Alcazar is 10-12 minutes away.

Do the rooms have Wi-Fi? Is it free?

Yes, there is free high-speed Wi-Fi everywhere in the hotel, including in the rooms that’s completely free of charge for our guests.

What type of beds are there? Can I request a double bed?

We have rooms with a double bed or two single beds. You can state your preference when booking and we will do our best to provide one depending on availability.

Do the rooms have a safe?

Yes, all rooms have a free safe to store valuable belongings in.

Are there adapted rooms for people with restricted mobility?

Yes, we have rooms specifically designed and adapted to ensure the comfort and accessibility of people with reduced mobility. We recommend getting in touch with he hotel directly to manage your booking.

Do you have family rooms or rooms that sleep three people?

Yes, we have double rooms with an extra bed or sofa bed, perfect for families or groups of three people.

Is breakfast included?

It depends on the rate you pay. We have rates with and without breakfast included to adapt to your needs.

Do you have a laundry or dry cleaning service?

Yes, we offer an outsourced laundry and dry cleaning service at an additional cost. You’ll find the information and the corresponding bags in your room.

Does the hotel have a gym?

Yes, we have a gym that guests can use.

Do you have an iron and ironing board?

Yes, we can provide an iron and ironing board in your room upon request.

Are there rooms with a balcony?

Yes, our "Double Deluxe Room with Balcony" has that something extra so you can take in the city’s vibe from the comfort of your room.

Do you have cots? Do they come at a cost?

Yes, we have free cots for our small guests. We recommend requesting one when booking to make sure there is one available when you arrive.

Does the hotel have a computer that guests can use?

Yes, we’ve got a "Business Corner" with a computer that all guests can use.

Do you have any gluten-free or allergy-friendly breakfast options?

Yes. We have a selection of gluten-free products (bread, pastries, etc.). Please inform us of any allergies or intolerances when booking or when you’re at the buffet so our staff can provide you with the best options.

Is it safe to walk around the hotel area at night?

Yes, the hotel area is one Seville’s most central and safest, with a lot of hustle and bustle and traffic until late at night. Just like in any large city, we always recommend taking the usual precautions.

Do you offer a wake-up service?

Yes, you can request our wake-up service at reception. We’ll call you at the stated time to make sure you don’t sleep in.

Can I receive packages or mail at the hotel during my stay?

Yes, you can send packages in your name to the hotel’s address. We’ll keep them for you until you arrive.

Do hotel staff speak English or other languages?

Yes, our reception and customer service staff are fluent in English and other languages so they can assist our international guests.

Are there connecting rooms?

Yes, we’ve got some connecting rooms, perfect for families or groups travelling together. We recommend getting in touch with the hotel directly to manage this type of booking and ensure availability.

Is there any kind of discount for children?

Children’s policies vary. Broadly speaking, there is no additional cost for babies sleeping in cots. A specific fee shall be charged for children requiring an extra bed. Check the terms and conditions when making your booking.

Hotel América Sevilla FAQ in Sevilla, Official Website

Hotel América Sevilla FAQ

Questions about our hotel in Sevilla

Still unsure? At Hotel América Sevilla we explain everything you need. This section has answers to the most common questions from our guests, many of whom have come back time and time again after falling in love with the city’s charm.

We’re here to ensure you have a seamless, effortless, and worry-free stay. This is what our hotel is renowned for. You’re about to discover it!

No results found

You can check in after 14:00. You must check out before 12:00.
Yes, we offer late check-out on request and subject to availability at an additional cost.
The cancellation conditions depend on the rate you booked. We have flexible rates with free cancellation up to a specific time before you are due to arrive. We recommend consulting the specific booking conditions or contact us directly.
You’ll need a valid ID or passport and the bank card you used to make the booking or the card you will use to guarantee your stay.
Of course. We have a free luggage storage service so that you can enjoy Seville at your own pace right up to the very last minute.
We’re located in the Plaza Del Duque de la Victoria, in the heart of Seville. An exceptional location a stone’s throw away from the Cathedral, the Giralda and the Santa Cruz Neighbourhood.
Yes, we have free parking for our guests. Please contact us for to enquire about our rates.
You can take a taxi (set fare approximately €25-€30) or the special airport bus (Line EA) which stops at the Plaza de Armas bus station, a stone’s throw from the hotel. The bus journey takes 35-40 minutes.
The quickest way is by taxi (10-15 minutes). You can also take public transport. The city bus line 32 will drop you off just a minute’s walk from the hotel.
Absolutely. Our location is one of our strengths. The Cathedral and the Giralda are only 5-10 minutes away, while the Real Alcazar is 10-12 minutes away.
Yes, there is free high-speed Wi-Fi everywhere in the hotel, including in the rooms that’s completely free of charge for our guests.
We have rooms with a double bed or two single beds. You can state your preference when booking and we will do our best to provide one depending on availability.
Yes, all rooms have a free safe to store valuable belongings in.
Yes, we have rooms specifically designed and adapted to ensure the comfort and accessibility of people with reduced mobility. We recommend getting in touch with he hotel directly to manage your booking.
Yes, we have double rooms with an extra bed or sofa bed, perfect for families or groups of three people.
It depends on the rate you pay. We have rates with and without breakfast included to adapt to your needs.
Yes, we offer an outsourced laundry and dry cleaning service at an additional cost. You’ll find the information and the corresponding bags in your room.
Yes, we have a gym that guests can use.
Yes, we can provide an iron and ironing board in your room upon request.
Yes, our "Double Deluxe Room with Balcony" has that something extra so you can take in the city’s vibe from the comfort of your room.
Yes, we have free cots for our small guests. We recommend requesting one when booking to make sure there is one available when you arrive.
Yes, we’ve got a "Business Corner" with a computer that all guests can use.
Yes. We have a selection of gluten-free products (bread, pastries, etc.). Please inform us of any allergies or intolerances when booking or when you’re at the buffet so our staff can provide you with the best options.
Yes, the hotel area is one Seville’s most central and safest, with a lot of hustle and bustle and traffic until late at night. Just like in any large city, we always recommend taking the usual precautions.
Yes, you can request our wake-up service at reception. We’ll call you at the stated time to make sure you don’t sleep in.
Yes, you can send packages in your name to the hotel’s address. We’ll keep them for you until you arrive.
Yes, our reception and customer service staff are fluent in English and other languages so they can assist our international guests.
Yes, we’ve got some connecting rooms, perfect for families or groups travelling together. We recommend getting in touch with the hotel directly to manage this type of booking and ensure availability.
Children’s policies vary. Broadly speaking, there is no additional cost for babies sleeping in cots. A specific fee shall be charged for children requiring an extra bed. Check the terms and conditions when making your booking.